Myfruityfaces.com Return Policy

Returning Merchandise
We offer a 100% Money back guarantee! We will gladly refund your purchase price, excluding shipping and handling charges if your order is returned to the merchant shipper. (Please see conditions below.)
Merchandise will be accepted for return within 30 days of receipt. The merchandise must be in new and unused condition and in its original packaging.

When you receive your order, the contact information of the merchant shipper will be displayed in the paperwork. Merchant shipper is the term used to refer to the company that actually shipped your order. Please keep your paperwork in case you need to arrange for returns or exchanges, and read the instructions thoroughly for faster processing of returns. Also, please keep any emails you receive regarding your order, as they may contain important information.

Personalization
Personalized items may not be returned.

Defective Returns
If the item you wish to return is unusable but has no apparent damage, it is considered defective. Defective merchandise should be returned directly to My Fruity Faces, LLC. Please call My Fruity Faces Customer Service at (877) 358-9210 Extension 105 to arrange for the replacement.

Damaged Returns
Damaged merchandise includes items that have been damaged in shipping. If a shipment arrives at your door with apparent shipping damage, please refuse the delivery. If you have already accepted delivery and then find shipping damage, please call the merchant shipper immediately. The contact information for the merchant shipper will be in the box. Save all packaging material and paperwork; do not throw anything away!

Legal
Limits of Responsibility
We accept no responsibility for user-initiated damage and/or loss incurred in the use of our product.

Price and/or Description Changes
All prices, pictures and descriptions on this site are subject to change. We maintain no responsibility for inadvertent errors. Please contact us within 30 days regarding price or promotion discrepancies.

When you place your order with us, you agree to the price and terms indicated on our website. Price differences related to future or past prices in our store or any other store’s prices are not refundable.

We reserve the right to refuse any sale at any time.

Problems
Customer Satisfaction
If for any reason you are not completely satisfied please contact My Fruity Faces Customer Service at (877) 358-9210 Extension 105 or email us at support@myfruityfaces.com.